Using all 5 senses can give a fresh look at the “perception” of your funeral home.  Small changes can have big impact.

The best opportunity comes from funeral homes that have spent all year guiding and helping families through their pain and grief.  

I would encourage today's funeral homes to keep up the good fight, continue the conversation and pursue the value of serving families during their time of greatest need. 

Why do it at all? Why have a one-year old’s birthday party with gifts, cake and ice cream?  Why have graduation parties and senior pictures?  Why send fancy invitations for weddings? 

These efforts not only create community interest and conversation but may be needed in an era where businesses compete vigorously for our attention.