A holiday
remembrance kit is a funeral home’s keepsake set for families served that year.
A typical kit holds a memorial ornament, a keepsake candle, and a printed
program. Families carry the kit home in a branded tote, such as The Plaid Tote. Hilton Funeral Supply carries
every piece of the kit.
By Conner Patten with Jason
Weir and Tom Patten
Conner
Patten is a Customer Outreach and Product Specialist at Hilton Funeral Supply.
Jason
Weir is Vice President of Hilton Funeral Supply. He is a licensed funeral
director and embalmer in Michigan and a Certified Funeral Service Practitioner
(CFSP).
Tom
Patten is president of Hilton Funeral Supply and has sold funeral stationery
since 1990.
Quick Answer
A funeral home
holiday remembrance kit should include four items. A memorial ornament gives
the family a keepsake for the tree. A personalized keepsake candle carries the
decedent’s name and a winter theme. A printed remembrance program lists the
names read at the service. A branded tote, such as Hilton Funeral Supply’s
Plaid Tote, carries the kit home. Funeral homes typically present the kits at a
holiday remembrance program in late November or December.
What Is a Funeral Home Holiday Remembrance Program?
A holiday
remembrance program is a service for families a funeral home served that year.
Funeral homes also call it a holiday service of remembrance or a candlelight
service. Most programs take place in late November or December. Staff read the
names of the deceased aloud. Families often place an ornament on a remembrance
tree or light a candle. A reception with refreshments usually follows.
A holiday
remembrance program is a form of aftercare, not a sales event. The program
keeps the funeral home connected to families after the funeral arrangements are
complete. Each family leaves with a holiday remembrance kit.
What Should a Holiday Remembrance Kit Include?
A holiday
remembrance kit needs four parts: tree keepsake, home keepsake, printed record,
and carrier. Hilton Funeral Supply carries each component of a holiday
remembrance kit.
|
Kit Item |
Hilton
Product |
Quantity |
Purpose |
|
Memorial ornament |
One per family, plus extras |
A keepsake for the family’s tree |
|
|
Keepsake candle |
One per family |
Carries the decedent’s name into the home |
|
|
Printed program |
Blank bulletins printed with Shared Memories Print Pro |
One per family |
Lists every name read at the service |
|
Tote |
One per family |
Carries the kit home |
|
|
Tissue pack (optional) |
One per family |
Serves guests during the reading of names |
|
|
Reception supplies |
One per guest |
Serves the refreshment table |
Memory Ornaments for Holiday Remembrance Kits
A memory ornament is the center of most
holiday remembrance kits. Families hang the memory ornament on their own tree
each year. Many funeral homes also place a matching ornament on a remembrance
tree during the program.
Hilton Funeral
Supply carries personalized Memory Ornaments in nine styles
and four materials.
|
Material |
Memory
Ornament Styles |
|
Pewter |
|
|
Glass |
|
|
Silver-plated |
Silver-Plated Bulb, Silver-Plated Snowflake, Silver-Plated Dove |
|
Wood |
Check each Memory Ornament product page
for personalization options before ordering.
Best for: Funeral
homes that hold an ornament placement or tree lighting during the program.
Why it
works: The memory ornament returns to the family’s tree every December. The
name is remembered each season the tree goes up.
Personalized Keepsake Candles for Funeral Homes
Hilton Funeral
Supply’s Shared Memories Keepsake Candles ship as a
print-in-house kit. Each case of Shared Memories Keepsake Candles includes the
following items.
• 12 unscented paraffin pillar candles
• 12 glass cylinders, each 3⅜ inches in
diameter and 6 inches high
• 15 printer-friendly adhesive labels, three
more than needed
Shared Memories Keepsake Candle labels
come in three finishes.
• Matte finish: works with all printers
• Satin gloss finish: works with most laser
printers
• Premium photo finish: works with most inkjet
printers
Staff personalize each keepsake candle
label through Shared Memories Print Pro, Hilton’s free
template program. Shared Memories Print Pro offers over 160 templated themes.
Several Shared Memories keepsake candle themes suit
the holiday season.
• Winter themes: Poinsettia, Winter Cardinal,
Winter Snow, Winter Fence, and Winter Sunset
• Cardinal themes: Cardinal Comfort and
Country Cardinal
• Photo themes: blue, cream, green, and purple
photo layouts
Staff edit the Word template with the
decedent’s name and dates, then print the label.
Best for: Every
family on the program list, including families unable to attend.
Why it
works: The keepsake candle carries the decedent’s name into the home. The
candle gives the family a private way to mark the holiday.
Tote Bags for Holiday Remembrance Kits
The Plaid Tote is Hilton Funeral Supply’s
holiday tote for remembrance kits. Hilton describes The Plaid Tote as a holiday
giveaway option. The Plaid Tote has the following specifications.
• Dimensions: 9¼ inches wide, 11¾ inches high,
and 4½ inches deep
• Material: 80-gram laminated non-woven fabric
with a water-resistant coating
• Bag colors: red, blue, green, or gray
• Imprint area: 6 by 6 inches
• Imprint colors: 11 options, including
metallic gold and metallic silver
• Minimum order: 150 bags
Best for: Funeral homes
presenting kits at a reception or delivering kits to homes.
Why it
works: The Plaid Tote keeps the funeral home’s name in the household. The
Plaid Tote is sized for families to carry small items.
A holiday remembrance kit
should carry the family’s name first. Put your funeral home’s logo on the tote.
Let the ornament and the keepsake candle belong to the family.
Conner
Patten, Customer Outreach Specialist, Hilton Funeral Supply
Hilton’s guide to choosing funeral home tote bags
compares other styles. The full funeral promo bag selection is online.
How to Print a Holiday Remembrance Program
A printed
remembrance program lists the names read at the holiday service. Funeral homes
can print remembrance programs in-house with Shared Memories Print Pro
templates. Staff print on Hilton blank paper stock using the funeral home’s own
printer.
• One-page program: Blank bulletins
• Longer program with a reading and reception
note: Blank trifold bulletins
• Second keepsake with the decedent’s name: Blank 4-up bookmarks
Best for: Programs that read
every name aloud.
Why it
works: The printed remembrance program becomes a record of the evening.
Families can keep the program with the prayer card from the funeral.
Hilton’s guide
to good value funeral stationery covers the full
everyday line.
What Else Can Go in a Holiday Remembrance Kit?
Hilton Funeral
Supply carries several optional items for holiday remembrance kits.
• Tissue packs: The Full Color Traditional Tissue Pack serves
guests during the reading of names.
• Seed cards: Dove Wildflower Seed Cards give families
something to plant in the spring.
• Children’s items: The Losing A Loved One coloring book gives
children a quiet activity.
• Winter items: The Credit Card Ice Scraper suits programs held in
northern states.
• Reception supplies: 8 oz paper cups and white luncheon napkins serve the refreshment
table.
Hilton’s guide to promotional products inside the funeral home
covers year-round placement.
How Does the Hilton Hospitality Standard Apply to a Remembrance Kit?
Hilton Funeral
Supply’s Hilton Hospitality Standard evaluates family-facing products on four
criteria: Placement, Relevance, Visibility, and Keep-and-Use.
The Hilton
Hospitality Standard is Hilton Funeral Supply’s own internal evaluation
framework. The Hilton Hospitality Standard is not a regulatory or professional
association standard.
|
Criterion |
What It
Asks |
How a
Remembrance Kit Meets It |
|
Placement |
Does the item have a clear, specific home in the funeral home? |
Finished kits sit on one table near the chapel exit. |
|
Relevance |
Does the item meet a real need families have during the service? |
Tissue packs serve the reading of names. The ornament and candle
help families mark the holiday. |
|
Visibility |
Is the funeral home’s imprint clearly seen during use? |
The Plaid Tote carries the imprint. The ornament and candle carry
the decedent’s name. |
|
Keep-and-Use |
Does the item stay in use after it leaves the funeral home? |
The memory ornament returns to the family’s tree every December. |
How Do You Plan a Holiday Remembrance Program?
Planning a
holiday remembrance program takes six steps.
Step 1:
Build the family list. Pull every family served in the past 12 months.
Include cremation families who held no formal service.
Step 2: Set
the date. Many funeral homes choose a Sunday afternoon or weekday evening.
Step 3: Send
invitations. Mail an invitation to every family on the list. Ask each
family to confirm the spelling of the name to be read.
Step 4:
Personalize the keepsakes. Print each keepsake candle label with the
decedent’s name and dates. Print the program with every name in reading order.
Step 5:
Assemble the kits. Pack each ornament, keepsake candle, and program into a
tote. Label each tote with the family name.
Step 6:
Prepare the reception. Set refreshments, cups, and napkins in the chapel or
lounge.
When Should Funeral Homes Order Holiday Remembrance Supplies?
Funeral homes
should order holiday remembrance supplies by early November for a December
program. Imprinted items such as The Plaid Tote need the funeral home’s logo
artwork before production. Order memory ornaments and keepsake candles
together, so every kit is complete.
This holiday
remembrance program timeline fits a program held in early December.
|
Timing |
Task |
|
Early October |
Build the family list from the past 12 months of records. |
|
Late October |
Mail invitations and confirm name spellings. |
|
Early November |
Order memory ornaments, keepsake candles, and The Plaid Tote. |
|
Mid-November |
Print keepsake candle labels and remembrance programs. |
|
Late November |
Assemble kits and label each tote with the family name. |
|
Early December |
Hold the program and present the kits. |
|
The following week |
Offer pickup hours or deliver kits to families who could not
attend. |
Call Hilton Funeral Supply at
1-800-433-8878 to confirm current production times.
How Many Holiday Remembrance Kits Should a Funeral Home Order?
Funeral homes
should order one kit per family served in the past year, plus extras. Some
families request more than one ornament for separate households. Extra kits
also cover families who join the program late.
The Plaid Tote
minimum of 150 bags fits funeral homes serving about 150 families a year.
Smaller funeral homes can order the minimum and use extra totes as everyday
family bags.
Shared Memories
Keepsake Candles ship 12 per case. Thirteen cases cover 150 kits and leave six
spare candles.
Why Do Holiday Remembrance Programs Matter for Cremation Families?
The National
Funeral Directors Association projected the 2025 U.S. cremation rate at 63.4%,
against 31.6% for burial. Some cremation families hold no gathering at all. A
holiday remembrance program gives those families a place to hear the name read
aloud. The program also brings cremation families back to the funeral home that
served them.
Frequently Asked Questions
Can keepsake candles include a photo of the person who passed?
Yes, several
Shared Memories Print Pro candle templates include a photo layout. Photo
templates come in blue, cream, green, and purple. Staff insert the photo, name,
and dates into the Word template and print the label. For photo labels, choose
the premium photo finish and an inkjet printer. Shared Memories Print Pro
templates are free to use.
Can a funeral home livestream a holiday remembrance program?
Yes, a funeral
home can livestream a holiday remembrance program for out-of-town families. Use
the same webcasting setup the funeral home uses for services. Mail or deliver
the holiday remembrance kit to remote families before the program. Read each
name slowly, so remote viewers can follow along with the printed program.
What if a family cannot attend the holiday remembrance program?
Offer the
family a pickup time or deliver the holiday remembrance kit to the home. Some
funeral homes post pickup hours at each location for the week after the
program. Include the printed program, so the family sees the name was read. A
short handwritten note from the director adds a personal touch.
Is a holiday remembrance program appropriate for families of all faiths?
Yes, a
nondenominational holiday remembrance program suits families of all faiths.
Many funeral homes call it a service of remembrance rather than a Christmas
service. Offer a reading of names and a moment of candlelight without a
required prayer. Families can add their own faith practices at home with the
keepsake candle.
How far ahead should we send holiday remembrance invitations?
Send holiday
remembrance invitations about four to six weeks before the program. That window
gives families time to plan travel and arrange time off. It also gives staff
time to confirm name spellings before printing. For an early December program,
invitations should go out by late October.
What should a holiday remembrance program say?
A holiday
remembrance program should list each decedent’s full name in reading order. Add
the date, the funeral home’s name, and a short reading. Use a reading in the
public domain or one written by staff. Include a line inviting families to the
reception. Keep the layout simple, so each family can find the name quickly.
Do funeral homes charge families for holiday remembrance kits?
Funeral homes
typically give the holiday remembrance kit at no charge as part of aftercare.
The kit thanks the family for trusting the funeral home with the funeral
arrangements. Some funeral homes offer additional ornaments to families who
want one for each household. The kit is a marketing and aftercare expense, not
a family charge.